PLAYSTATION owners are furious after realising some users won't be entitled to any compensation at all following a disastrous global outage over the weekend. Millions were left unable to access online content and play multiplayer games for more than 12 hours. Sony said the lengthy PSN glitch was caused by an "operational issue". To apologise for the inconvenience, PS Plus subscribers were offered five additional days of access to the service for free.
![[Illustration of a PlayStation DualSense controller with Fortnite displayed on a TV screen in the background.]](https://www.thesun.co.uk/wp-content/uploads/2025/02/playstation-dualsense-controller-fortnite-970842825.jpg?strip=all&w=960)
But fans have slammed the "terrible" offer as those who don't subscribe to PS Plus were affected too yet they won't receive anything for the inconvenience. This includes people being locked out of digital games and huge free-to-play hits like Fortnite and Roblox. "Any game bought digital couldn’t be accessed," one frustrated gamer wrote on X. "The ps5 digital was a media station instead of a PlayStation for 20 hours !.
![[Illustration of a PlayStation 5 DualSense controller in front of a TV screen displaying the Roblox logo.]](https://www.thesun.co.uk/wp-content/uploads/2025/02/roblox-displayed-tv-screen-dualsense-970842826.jpg?strip=all&w=960)
"Games that don’t require online like rocket league Fortnite Roblox etc couldn’t be played online. "All of that deserves a compensation. I bought my console.". Another fumed on Reddit: "I don't have ps plus but still couldn't play the games I wanted to, guess I'm a f***ing second class citizen.". A third added: "No playstation players could access games. "I couldn’t access fortnite for example. But only people with playstation plus are getting compensation, not us others who also experienced outage.".
It's not the first time PS5 and PS4 players have faced length downtime, having been hit by a similar issue back in October. The PlayStation Network also went offline for thousands of gamers in May 2022. However, it is not the longest outage in history with the "external intrusion" forcing the PSN to shut for 23 days back in 2011. If you're a PS Plus subscriber, Sony is offering a small gesture by way of apology for the outage.
