FOLLOWING the worldwide outage that stopped users from playing online, PlayStation has issued a response and made a free offer to those affected. The PSN was down for more than 12 hours with most of those affected citing server connection problems. Some 24 hours on from the start of the outage, the service status page confirmed that all features had been restored. According to Downdetector, at least 70,000 gamers reported the issues continuing through the night.
![[Close-up of hands holding a PlayStation 5 DualSense controller.]](https://www.thesun.co.uk/wp-content/uploads/2025/02/2025-game-players-around-world-970260583.jpg?strip=all&w=960)
Issues were first noted around 11pm with over 14,000 complaints during the peak. It is thought the outage impacted account management, gaming, video content, PlayStation store purchases and PlayStation Direct. The longest outage since 2011, Sony has reassured all PS Plus members by revealing they will receive five days of free service as compensation. Posting on X, formerly known as Twitter, the account for Ask PlayStation wrote: "Network services have fully recovered from an operational issue.
![[Collage of various video game controllers.]](https://www.thesun.co.uk/wp-content/uploads/2025/02/sony-sega-nintendo-microsoft-thrustmaster-766382542.jpg?strip=all&w=960)
"We apologize for the inconvenience and thank the community for their patience. "All PlayStation Plus members will automatically receive an additional 5 days of service.". The comments sections of that post has been flooded with angry customers confused by the outage. Last night one person wrote: "It works for me now even though it says that servers are still down so I suggest you to give it a try guys.".
There was a silver lining for those impacted by the outage with Krispy Kreme offering a free treat. The doughnut brand posted: "Calling all gamers: this play station still works. "Grab a free Original Glazed Doughnut today from 5-7pm because sweet rewards don't need a server.". It's not the first time this has happened with some PS5 and PS4 players facing a similar issue back in October. The PlayStation Network also went offline for thousands of gamers in May 2022.
