Aussie diner's fury over tiny detail in restaurant's Google listing: 'I was shaking, ready to attack but had to restrain myself'

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Aussie diner's fury over tiny detail in restaurant's Google listing: 'I was shaking, ready to attack but had to restrain myself'
Published: Jan, 03 2025 05:14

A diner has vented his frustration after arriving at a restaurant, only to be told the kitchen had already shut an hour-and-a-half before the scheduled closing time. Matt Hey, from Sydney, and his friends decided to go for a bite at a restaurant after enjoying a night out at the movies.

 [Matt called on restaurant owners to update their Google listings to reflect the time the kitchen closes, rather than just the time the venue shuts (file image)]
Image Credit: Mail Online [Matt called on restaurant owners to update their Google listings to reflect the time the kitchen closes, rather than just the time the venue shuts (file image)]

He found a restaurant down the road, about a 15-minute walk away, that was listed to close at 10pm, according to Google. But when the group of five arrived at 8.45pm, a waitress turned them away because the kitchen was already closed. Matt, who had previously worked in hospitality, knew he couldn't take his anger out on the employee - but deep down, he was seething.

'Let me tell you, on the inside, I was shaking, I was burning up, I was having hot flashes,' Matt said in his video. 'The Karen was sitting right here in my throat, ready, ready to attack. I really had to restrain myself and I'm glad I did. But if you'd had it on your Google listing, it wouldn't have been a problem so let's sort that out this year.'.

Matt called on restaurant owners to update their Google listings to reflect the time the kitchen closes, rather than just the time the venue shuts. Matt Hey has vented his frustration after arriving at a restaurant, only to be told the kitchen had already shut an hour-and-a-half before the scheduled closing time.

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