Barclays issues update as customers fume that payments are STILL missing from accounts despite ‘fix’ BARCLAYS customers are still fuming as their payments are still missing from their accounts despite a fix to a major outage over the weekend.
Many customers report on social media that their account balances remain incorrect, while others claim that payments are still missing.
The service disruption began on Friday and customers reported that they were unable to log into their mobile banking app and internet banking services.
However, a spokesperson for the bank has issued a warning, clarifying that any money withdrawn will still be deducted from customers’ accounts.
During last week’s disruption, DownDetector, a website that tracks service outages, reported that over 5,038 individuals experienced issues with the bank’s online services.
