A Bumble spokesman said: "At Bumble our focus is to help people find genuine connections, and we have a number of measures in place to make sure the profiles our members see are authentic.
Claire Sullivan, 41, decided to get back in the dating game and posted a new profile picture on Bumble.
A message from Bumble said her account had been "blocked" for "having an inauthentic profile" which can include "catfishing" and "pretending to be another person".
Claire has been single for about 13 years and signed up with Bumble around five years ago.
The Bumble message said: "You are permanently blocked from this account for violation of our inauthentic profiles policy.