Nationwide axes key service TODAY affecting hundreds of thousands of customers – what to do if you’re affected NATIONWIDE has axed a key service which affects hundreds of thousands of customers today.
With the move to digital banking, many banks such as Santander and Barclays have already scrapped passbook savings accounts which are no longer available to new customers.
Customers affected by Nationwide's move today can now get access to a "savings wallet" alternative.
This will still allow customers to keep a record of their transactions within the wallet, but it will no longer be in a book format once the old passbooks are phased out.
Customers with passbook savings accounts receive a physical notebook allowing them to record deposits and withdrawals.
