Navigating change: IT strategy meets business model reinvention
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THE ARTICLES ON THESE PAGES ARE PRODUCED BY BUSINESS REPORTER, WHICH TAKES SOLE RESPONSIBILITY FOR THE CONTENTS. PwC is a Business Reporter client. In an interconnected world, resilience means not just having the best tools but a comprehensive strategy that aligns technology with business goals.
This year has seen unprecedented innovation and adaptation, as organisations navigate the complexities of a dynamic market landscape, ensuring they stay ahead of the curve and continue to thrive. As technology continues to disrupt industries, its impact reverberates across all facets of a business – reshaping customer expectations, redefining workforce roles and challenging legacy operational models.
Yet despite broad agreement on the need for transformation, leaders face complex challenges. CEOs expect more pressure from technological disruption, climate change, demographic shifts, social instability and nearly every other global megatrend. Businesses grapple with balancing high implementation costs, navigating data security risks and overcoming cultural resistance.
A lasting transformation therefore demands more than implementing new tools. It also requires a shift in mindset, operational restructuring and continuous skill-building to equip employees with new ways of working. Winning companies focus holistically on their business, operating and technology models –and they do so continuously. These organisations see technology as a strategic tool that reshapes their entire value proposition while balancing climate considerations, corporate values and evolving stakeholder expectations.