This already annoyed all the people who were similarly impacted by the outage and didn’t have PlayStation Plus (meaning they’re getting no compensation at all), but it seems PlayStation Plus subscribers haven’t received their extra days yet anyway.
‘We are aware that on December 24, 2024, a systems error resulted in users being unable to redeem voucher codes on the PlayStation Store, and we have identified your account as one impacted by this error,’ reads the email.
If the aforementioned Christmas Eve compensation is anything to go by, then Sony may not send out those extra PlayStation Plus days for another couple of months.
As a reminder, Sony’s way of apologising for the outage is to give five free days of PlayStation Plus to anyone who had a subscription at the time the network went down.
On December 24, PlayStation owners were unable to redeem voucher codes through the PlayStation Store.