Six energy firms handing out free bill credit worth up to £250 to millions
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MANY households will be feeling anxious about rising energy bills this winter - but there is help out there for those who are struggling. Ofgem's latest price cap came into effect at the start of the month, with yearly energy costs to rise to £1,738. This means the typical energy bill will rise by £21 on average - however, prices can vary depending on how much energy you use.
![[Smartphone displaying an online energy bill next to British currency.]](https://www.thesun.co.uk/wp-content/uploads/2025/01/2wky3rx-file-photo-dated-03-940063338.jpg?strip=all&w=960)
The rise in the price cap will be a blow to hardup households battling the cost of living, particularly during the colder months. For homeowners in this position, there is help out there and several energy suppliers offer free bill credit to assist those who are struggling.
We've rounded up the companies who are offering free credit to hard-up customers and how you can claim it. Thousands of British Gas customers can get up to £250 in free credit. The support is only available to customers who pay for their energy bills through a prepayment meter.
It is a discretionary payment of credit up to £250 for those struggling with energy costs. That means it's up to British Gas to decide who gets the help, and not everyone on a prepayment meter will be eligible. The credit will be added to eligible customers' prepayment meters over the next month British Gas said.
Customers don't need to contact the company to apply for the help. Those who are eligible and need it will be identified and provided with this support. Octopus Energy offers £10 emergency credit on electricity and £20 on gas for pre-payment customers.
