Smart meter warning for 530,000 energy customers from watchdog as they risk being cut off

Smart meter warning for 530,000 energy customers from watchdog as they risk being cut off
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Smart meter warning for 530,000 energy customers from watchdog as they risk being cut off
Author: James Flanders
Published: Feb, 12 2025 10:47

Summary at a Glance

Unlike traditional meters, which simply register a running total of energy used, smart meters can record half-hourly price and consumption data and provide automatic meter readings to your energy supplier.

SMART meters are gas and electricity meters that can digitally send readings to your energy supplier.

Ofgem has proposed that when a customer with an RTS meter switches energy suppliers, the new provider must replace the meter within 30 working days.

Ofgem is proposing new rules for energy suppliers to manage the phase-out of Radio Teleswitch Service (RTS) meters, which will stop working after June 30, 2025.

However, its core proposal remains to prohibit suppliers from providing electricity through RTS meters beyond this deadline, a move that risks leaving hundreds of thousands of households without power.

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