Tech can be a lifeline for women suffering domestic abuse
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Whilst the upcoming festive season will be a time of celebration and joy for lots of us, it is also a difficult time for many. Yet, technology and mobile devices can also be a lifeline for those at risk – helping people stay connected to emergency services, access expert advice, and confide in those they trust when they need it most.
Vodafone UK recently commissioned new research to explore the roles of smartphones and apps in supporting women’s safety, with a focus on those affected by domestic abuse. Our research found that mobile devices can often act as ‘digital allies’ for women when they don’t feel safe – with 75% saying they have relied on their smartphones to escape unsafe situations – mostly by calling friends and family (52%), pretending to be on the phone to someone (37%), contacting the police (35%) or using live location sharing apps like Find My Friends (34%).
For many victims, these moments of connection are lifesaving. More than half (55%) of those who have experienced abuse or unsafe situations have reached out to others online to share their experience – with 88% who have done so saying it was vital for their mental health.
Whether for those experiencing abuse or for their families, friends, employers and colleagues seeking to offer support, these tools can play a crucial role in fostering mental wellbeing and connection. Despite this, awareness of online tools dedicated to supporting those affected by domestic abuse remains low. While 73% of women agree that apps and websites are helpful in abuse situations, fewer than one in three (29%) would currently consider using them – despite 42% preferring online or phone support over in-person help. This highlights a critical gap in awareness – it’s not that these resources aren’t available, but that more must be done to make their value understood.
