“The rail industry is working hard to maintain as many services as possible, but delays and cancellations can occur due to various factors like weather and flooding, industrial action, infrastructure issues such as track or signalling faults, train faults and external incidents such as trespass.”.
The rail industry produces a cancellations score – counting full cancellations as one and part-cancellations as half – which shows the equivalent of 4.09% of the 7.3 million trains planned in that period were cancelled.
Reliability on Britain’s railways has reached a record low with more than one in 25 services cancelled in the past year, as operators are suffering from industrial disputes and staffing shortages.
CrossCountry reduced its timetabled services between August 10 and November 9 2024 in an effort to limit on-the-day cancellations, and has been put on a remedial plan to improve its performance.
A CrossCountry spokesperson said: “Over the last six months we have implemented a number of changes across the service that have reduced cancellations and improved punctuality.
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