Waitrose faces backlash as customer notices size of supermarket toilet roll dwindling over six month period
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A customer has hit out at Waitrose after noticing the brand's toilet rolls have reduced in size since six months ago. Taking to TikTok, novelist Alex Rushton from Walton-on-Thames shared images of the supermarket's nine-pack of 'ultra soft bathroom tissue' from six months ago next to one bought recently.
![[In a side by side comparison, the packet from six months ago (pictured left) is noticeably bigger compared to the recent purchase (pictured right)]](https://i.dailymail.co.uk/1s/2024/12/16/09/93188081-14196907-image-m-14_1734342423610.jpg)
'The rolls on the left I purchased six months ago, the ones on the right yesterday,' Alex wrote on TikTok. In August, the supermarket reduced the price of the product from £5 to £4, branding it as a move to help provide better value for money for customers, the Grocer reported. However, instead of making the product cheaper, the cost cut appears to have reduced the size of the product.
![['The rolls on the left I purchased 6 months ago, the ones on the right yesterday,' Alex wrote on TikTok]](https://i.dailymail.co.uk/1s/2024/12/16/09/93188075-14196907-image-m-12_1734342413282.jpg)
Despite still containing nine rolls, the package bought recently, which currently retails at £4, was notably smaller. Outraged customers took to the comment section to share their thoughts, with some alleging that the quality of the rolls is also different.
One said: 'Omg yes, my mum use to buy them all the time and has recently stopped. The quality is also different!'. 'I got a refund and won’t buy them again as paper quality is also inferior,' a second added. TikTok user Alex Rushton from Walton-on-Thames took to TikTok to complain about the changing size of Waitrose's toilet roll.
