I'm a flight attendant and here's the real reason why cabin crew never help you put your bags in the overhead lockers

I'm a flight attendant and here's the real reason why cabin crew never help you put your bags in the overhead lockers
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I'm a flight attendant and here's the real reason why cabin crew never help you put your bags in the overhead lockers
Published: Feb, 19 2025 09:36

A flight attendant has revealed the reason cabin crew never help you put your bags in the overhead lockers. Cierra Mistt, who works for an American airline, often shares tips for travellers on her TikTok, where she boasts more than three million followers. Speaking in her latest video, she revealed that flight attendants in the US don't get paid until all passengers are on board and the plane doors are shut.

 [Therefore, she explained that if they got injured helping with bags they would not be covered by insurance]
Image Credit: Mail Online [Therefore, she explained that if they got injured helping with bags they would not be covered by insurance]

Therefore, she explained that if they got injured helping with bags they would not be covered by insurance. Cierra said: 'Pilots and flight attendants don't actually get paid until everyone is on board and the plane door shuts. 'That being said, there's a reason why we tell you we cannot help you life your bags up, if we get hurt, we don't have workers' [compensation] because we're not on the clock yet.'.

But that's not all Cierra disclosed - she also let slip that cabin crew can unlock the toilet from the outside. While this might unsettle flyers, she assured people that there's a rationale behind it. Flight attendant Cierra Mistt, who works for an American airline, has revealed why cabin crew never help you put your bags in the overhead lockers. She said: 'We have this option in case somebody needs help in the bathroom, or there's an emergency'.

In the comments section, many rushed to express their shock at the pay situation. One person wrote: 'The pay situation sucks. You should be getting paid the moment you step foot on that plane not when the doors close. Another said: 'Not helping with bags because you not on the clock. That's an American thing. Because 'Merica'. Cierra isn't the only flight attendant to have confirmed that cabin crew aren't actually supposed to help with bags.

Kat Kamalani backed up her claim, saying: 'Everyone thinks it's the flight attendant's job to lift your luggage into the bins, but it's not.'. 'Actually, our airline, and a ton of other airlines, tell you 'do not do this' because you get so many injuries from it. And you're not even covered,' she said. Cierra shared airplane hacks on how to get a free upgrade to first class and why she never boards a plane without wearing sunscreen.

Therefore, she explained that if they got injured helping with bags they would not be covered by insurance. Earlier this month, the former professional dolphin trainer had some fresh advice for those who struggle with air travel, and how these simple-yet-effective methods could help put their mind at ease. She began by offering some quirky myth-busting on turbulence, one of the most common causes of passenger distress while airborne.

By comparing air pressures at ground level and 30,000 ft to the thickness of water and jelly, the flight attendant hoped to give some relief to those who panic when an aircraft gets bumpy. 'Think of this as the air that we live and breathe on the ground,' she said, while pointing to the glass of water. Dropping her prop plane into the glass, it splashes straight to the bottom due to the the lack of thickness in water, which she says is comparative to how some people imagine turbulence affects a plane.

However, when dropping her prop plane into the jelly - a far thicker substance - the flight attendant explains how this is far more comparable to air pressure at 30,000 ft. 'The air pressure way up there is a lot more concentrated than it is on the ground level,' she said while shaking the cup of jelly, which holds the 'plane' firm. 'It would take a lot to swoosh you down, so just picture flying around in jello'.

Another key piece of advice Cierra shared is to look out for any off-duty flight attendants or pilots on board. These staff, she says, are either heading to work or travelling home and use the flight to take them there. So when a bit of turbulence or dizzying heights causes panic, Cierra recommended looking to these staff for reassurance - something she even admitted to doing herself at times. 'Look over to the off-duty flight attendant or pilot in their seats and see what they're doing,' she said.

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