Are you having problems?. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. If you've decided to fire up your Meta Quest 3 for some holiday gaming, you don't want to then find it broken by a software update – but that's exactly what's happening to the Quest 3, as well as the older Meta Quest 2 and the newer Meta Quest 3S.
![[meta quest 3s]](https://cdn.mos.cms.futurecdn.net/QQUfKHHXf3kj65VyjAwDm8-320-80.jpg)
As reported by UploadVR, users have been hitting the web to complain after a new software patch left their headsets unusable. You can read some of the stories of Meta Quest woe on the Meta community forums and on Reddit. There seems to be a running theme in that a lot of the complaints are coming from people who haven't used their headset in a while, and it's possible that an out-of-date firmware version at the lowest level is causing the software update on top to fail.
![[David Nield]](https://vanilla.futurecdn.net/cyclingnews/media/img/missing-image.svg)
Some users say applying the v71 and v72 updates put their Meta Quest headsets into a startup loop, and that factory resetting the devices then means they don't power on at all – so we're talking about a serious issue for VR gamers. As per the UploadVR article, Meta's initial advice to those affected was to try booting up their headset while holding down the power button for 45 seconds, then releasing it – which is something to try if you've been affected.
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