Cadbury issues major update on iconic treat pulled from shelves and shoppers will be delighted

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Cadbury issues major update on iconic treat pulled from shelves and shoppers will be delighted
Author: Ellie Smitherman
Published: Dec, 24 2024 14:48

CADBURY has issued a major update after pulling an iconic treat from shelves. Shoppers have been hit by a shortage of Cadbury Drinking Chocolate in recent weeks after the product was temporarily pulled from shelves. Retailers will once again be restocking the beverage this week, Cadbury has now confirmed.

 [The product had been withdrawn due to a quality issue]
Image Credit: The Sun [The product had been withdrawn due to a quality issue]

It comes after baffled customers had been desperately trying to track down the iconic winter treat. One said on X: “Is there an issue with your hot chocolate supplies? (Swirl into Milk version) searched high and low in all local supermarkets and there’s none on the shelves!”.

Even cafes had tried to find the hot chocolate powder but to no avail. Meanwhile Oliver’s Coffee House in Sherborne, Dorset, asked: “Hi there, has your drinking chocolate been discontinued?. "We usually buy the 2kg or 5kg tubs from @BookerCatering but they've totally vanished!”.

Cadbury owner Mondelez confirmed to The Sun that the product had been withdrawn from shelves. Companies withdraw products sometimes for various reasons, in this case, it was due to a quality issue, not a safety one, Mondelez said. A spokesperson from Mondelēz International apologised to customers and said at the time: “Ensuring our consumers enjoy consistently high-quality Cadbury products is of paramount importance to us.

“We have identified a food quality issue in Cadbury Drinking Chocolate products meaning in some instances the texture and colour of the product may not look as expected.". Since November, Cadbury has been trying to get the hot chocolate back on shelves.

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