Can I claim compensation if my journey home for Christmas is cancelled? All your refund rights explained

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Can I claim compensation if my journey home for Christmas is cancelled? All your refund rights explained
Published: Dec, 23 2024 08:48

Britain's great Christmas getaway is under way - yet travellers have been warned of potential disruption ahead, with delays on roads and railways. There have been traffic backlogs on major highways including the M25 circling London and near the M69 slip road on to the M1 in Leicestershire - while festive shoppers heading to the Bluewater store in Kent have been warned of delays due to a collision damaging barriers on the A2.

 [Passengers are pictured making their way through Heathrow airport in west London]
Image Credit: Mail Online [Passengers are pictured making their way through Heathrow airport in west London]

Meanwhile, an airport was forced to enact emergency procedures on Sunday after a plane's nose wheel collapsed as it landed in Belfast. There were four crew on board and no passengers when the 'hard landing' occurred - triggering emergency procedures at Belfast City Airport and forcing the runway to close for the rest of the day.

 [Traffic jams have built such as this one on the Blackwall Tunnel approach in south-east London]
Image Credit: Mail Online [Traffic jams have built such as this one on the Blackwall Tunnel approach in south-east London]

Heathrow Airport, on the outskirts of London, said about 100 flights were cancelled on Sunday and advised passengers to check with their airline before travelling. The AA predicted 21.3million drivers hit the road yesterday, after 22.7million were expected on Saturday - slightly fewer than the 23.7 million on Friday which was set to be the busiest day on the roads since the group's records began in 2010.

 [A man dressed as Santa Claus is pictured entertaining queing passengers at Heathrow airport]
Image Credit: Mail Online [A man dressed as Santa Claus is pictured entertaining queing passengers at Heathrow airport]

And National Rail today issued alerts warning of disruption on lines including services to Portsmouth and Southsea in Hampshire, between Gatwick airport and Redhill in Surrey and between Inverness and Wick in Scotland. Here, MailOnline explains what recourse is available in response to disruption...

 [This was the scene as holiday-makers lined up for ferries at Dover in Kent on Saturday]
Image Credit: Mail Online [This was the scene as holiday-makers lined up for ferries at Dover in Kent on Saturday]

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