HSBC hit by outage as users complain of being unable to log on HSBC has been hit by a service outage, with users reporting being unable to log in to their accounts on the bank’s website or app.
The apparent outage is the latest to hit major banks in recent weeks, with Barclays, Lloyds and Halifax all recently also suffering outages, with Barclays services knocked offline for around two days because of the incident.
On Monday, a group of MPs asked the bosses of nine banks to reveal the scale of recent IT failures and compensation payouts, after an outage led to days of disruption for Barclays customers earlier this month.
Service status monitoring website Downdetector began receiving reports of issues with HSBC services at around 3.20pm on Tuesday afternoon, with the number of reports quickly rising to more than 1,700.
Addressing the UK chief executives, it asked them to outline the total amount of time that services have been unavailable due to IT failures in the past two years, and the number of customers affected.
