Major mobile firm to hike bills for up to one million customers within WEEKS

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Major mobile firm to hike bills for up to one million customers within WEEKS
Author: James Flanders
Published: Jan, 08 2025 09:36

A MAJOR mobile firm is hiking bills for up to one million customers within weeks. Sky Mobile is increasing both pay monthly and SIM-only contract prices on February 14. All customers who are out of contract will see their monthly bill rise by a fixed amount of £1.50 a month, translating to an annual increase of £18.

 [Sky Mobile is also hiking a several selected fees and charges from the same date]
Image Credit: The Sun [Sky Mobile is also hiking a several selected fees and charges from the same date]

According to the latest data from Ofcom, 37% of all pay monthly mobile customers are out of contract. Given that Sky Mobile has approximately three million customers, it is estimated that up to one million customers could see their bills increase. However, customers who are still within their contract term will not experience any change in their bills.

You can check your contract status by asking your provider - over the phone or livechat - or by logging into your account online. Sky usually sends a reminder 10 to 40 days before your contract ends, and then an annual reminder once you're out of contract.

However, customers can also text "INFO" and their date of birth to 85075 to find out if you owe anything for the remainder of your plan. If you don't, it can be assumed that you are out of contract. A Sky Mobile spokesperson said: "We always aim to provide an outstanding service alongside some of the best value plans on the market.

"To ensure we can continue to invest in our services and deliver a great experience, the majority of our out of contract customers will see their monthly bill increase by £1.50 in February.". Sky Mobile is also hiking a several selected fees and charges from February 14, The Sun can reveal.

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