Existing users can continue using their credits and subscriptions until their next renewal period but, after May 5, the Skype Dial Pad will only be accessible via the Skype web portal and within Teams.
Microsoft is also winding down Skype’s paid features, including Skype Credit and call subscriptions for new customers.
It’s unclear how many users Skype currently has; at its peak, the service counted 500 million users before slipping to 36 million in 2023.
WhatsApp, Facebook Messenger, and Zoom eventually surpassed Skype by offering simpler, faster, and more mobile-friendly experiences, while the internet calling space splintered into business-focused software for computers and personal messaging apps for phones.
Microsoft is shutting down Skype, the ground-breaking service that popularised internet voice and video calls, 22 years after it was founded.
