Morrisons extends discounts after IT issues hit Christmas shopping
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Morrisons has cut the price of items including turkeys and champagne for all shoppers after a system glitch hit its loyalty card on Monday, but some customers may face delayed Christmas orders. The supermarket chain is offering 10% off an entire shop on Monday and Christmas Eve for its loyalty card holders, and discounted prices for all shoppers.
Morrisons apologised to customers after confirming it was dealing with “system issues” which had impacted its More Card loyalty scheme, and some click and collect orders. The problems led to complaints from customers who found discounts were not being applied at the till, leaving them with a more expensive shop than they had expected during the morning.
The company also said some home deliveries may be arriving late on Monday. To compensate for the problems, Morrisons said it was making the top 100 More Card prices the regular price for all customers, whether or not they were members of the loyalty scheme.
A spokesman said: “Today we are experiencing some system issues which are affecting our More Card customers. “For More Card customers who have Morrisons Fivers to redeem, these will be done manually in store by colleagues. “All our stores have now made the top 100 More Card prices the regular price – including the 10p veg deal, turkeys, spirits and champagne.
