"If the reader believes the employer has previously failed to account for their tips, or particularly if they have failed to comply with these obligations since 1 October, they should submit a formal grievance to the employer setting out their concerns, which the employer will be obliged to investigate and respond to," she says.
This legislation prevents employers from keeping any part of the tips for their costs and aims to ensure hospitality workers receive 100% of tips, gratuities and service charges," she says.
"Under the Employment (Allocation of Tips) Act 2023 that came in on 1 October, employers have to pass on tips to workers.
Elliott asked: "Can my boss take a cut of the tips that are shared between the staff if the boss works the shift?".
Caroline says if the manager is an employee and was part of service on a particular shift, it would be reasonable for the tips to be shared with them.
