Sainsbury's introduces major change affecting millions of shoppers

Sainsbury's introduces major change affecting millions of shoppers
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Sainsbury's introduces major change affecting millions of shoppers
Author: mirrornews@mirror.co.uk (Rory Poulter)
Published: Feb, 07 2025 12:31

Summary at a Glance

The UK’s second-largest supermarket has upgraded its loyalty card app with a ‘spend lock’ option, which allows customers to freeze their Nectar points until they’re ready to redeem them.

With this latest update, shoppers can continue to accumulate points as they shop but will need to manually unlock their points before they can use them for discounts or other offers.

Nectar lets customers earn one point for every £1 spent both in-store and online at Sainsbury’s.

Although unlocking points should be an immediate process, Sainsbury’s has cautioned that it could take slightly longer during peak shopping hours or in busy locations.

A Nectar spokesperson confirmed the new feature, stating: "We’ve recently introduced a new spend lock feature to add an extra layer of security to our customer accounts, allowing customers to lock their points until they’re ready to spend them.

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