Starbucks reverses store policy with UK impact unclear

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Starbucks reverses store policy with UK impact unclear
Published: Jan, 14 2025 10:05

Starbucks has reversed its North American policy allowing people to sit in stores and use the loo without buying anything. Patrons in the US and Canada now must buy something or leave. Starbucks did not respond to questions about the impact the policy change could have on its UK shops.

Sky News asked if there was a code of conduct in UK branches, if people were required to make a purchase, and if there were plans to revise the code if one existed. Money blog: Spain proposes 100% tax on foreign-owned homes. The Seattle-headquartered coffee giant published a new coffeehouse code of conduct for its North American business to "ensure our spaces are prioritised for use by our customers".

Anyone not adhering to the rules will be asked to leave and could have the police called on them. New Starbucks CEO Brian Niccol to commute 1,000 miles in corporate jet. Starbucks suddenly replaces CEO after sales drop. Starbucks launches pork-flavoured coffee to celebrate Chinese New Year.

👉 Listen to Sky News Daily on your podcast app 👈. Among the prohibited behaviours is "misuse or disruption of our spaces". Also included in the list of banned behaviours is vaping or smoking, discrimination or harassment, begging, and drinking "outside alcohol".

"By setting clear expectations for behaviour and use of our spaces, we can create a better environment for everyone," a Starbucks spokesperson said. A departure from an open-door outlook. It's a departure from previous guidelines created in 2018 after two black men were arrested in a Starbucks they went to for a business meeting. The Philadelphia coffee shop they attended had a policy of asking non-paying customers to leave and called the police on the pair. The incident was captured on camera and embarrassed the business.

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