Swinney in apology to patients who have ‘unsatisfactory experience’ in hospital Scotland’s First Minister has apologised to all patients who have had an “unsatisfactory experience” in hospital, as surging flu cases have meant the NHS has faced “unprecedented demand”.
The RCN report told how “demoralised” staff have witnessed patients going into cardiac arrest while forced to lay in corridors due to a lack of beds, saying this is part of a “corridor care crisis” in hospitals across the UK.
Pressed on the RCN’s findings during First Minister’s Questions on Thursday, Mr Swinney said: “The first thing I want to do is apologise to any individual who has had an unsatisfactory experience in the care they have received and in the congestion within the hospitals.”.
It found staff in Scotland have been forced to care for multiple patients in a single corridor, unable to access oxygen, cardiac monitors, suction and other life-saving equipment.
John Swinney promised his “unrelenting focus” is now on making sure “patients get the care they deserve”.
