The supermarket, which is Britain’s largest grocer, has responded to a number of customers on social media platform X, formerly Twitter, asking for customer details so it can look into individual complaints, but has not yet confirmed any issue with their website or app.
Shoppers reported being able to add items to their online baskets as normal, but would later be alerted that dozens of products were suddenly no longer available when reviewing their basket before checking out.
Users have reported large numbers of items suddenly being marked as unavailable in their basket, despite being listed as available on the firm’s website and app.
Hundreds of Tesco customers have reported issues with the supermarket’s website and app, leaving them unable to complete online grocery orders.
Many have taken to social media to complain of the issue, with even basic items including fruit and vegetables said to be affected by the issue.
