“We have fixed an issue that prevented some customers adding items to their online shopping baskets earlier today,” a Tesco spokesperson said.
Hundreds of Tesco customers reported issues earlier on Wednesday, leaving them unable to complete online grocery orders when large numbers of items were suddenly marked as unavailable in their basket.
Tesco said it has fixed an issue that had left some customers unable to complete their online shopping because of a glitch on its website and app.
In an earlier statement, the supermarket said it was aware of a “technical issue” with some customers’ online baskets but has not specified what caused the incident.
According to service status website Downdetector, users first began reporting problems with the Tesco website at around 9.30am on Wednesday morning, and it has received more than 200 reports of problems with the firm’s website and app since then.
