TESCO shoppers say have been overcharged for yellow sticker items after a glitch at the major supermarket. Savvy shoppers have complained they were unable to get the discounted prices at the checkout when paying for their shopping in store this week. The stickers are added by Tesco staff to food items which are near their sell-by date. The stickers give the item a new price, which can sometimes be up to 90% less than its original cost.

But customers have said the discount was not applied to their shopping. Many only realised when they got home, which means they had no way to query the transaction. Among those to be caught out was mother-o- three Emma Bradley. The money blogger and coach was shopping at the Tesco Extra in Hartlepool, County Durham, when she spotted some yellow sticker items. Eager to bag a bargain, she grabbed six shower gels which originally cost £1.50 but were marked down to just 38p.

She also picked up two Lynx Jungle Fresh 72 hour antiperspirant deodorants for men which usually cost £4 each but were reduced to £1.03. Meanwhile, she spotted two hair oils which would have set her back £13 each but were marked down to £3.25. Pleased with her haul, she checked out her shopping and headed home. But when she later checked the receipt she was frustrated to find that it only showed the original prices of the items and did not mention how much she had saved.

The discount was calculated as a combined total ‘saving’ of £38.75. Emma grabbed a paper and pen to check the figures for herself. She said: “By my calculations, I actually saved £31.24, but the receipt says I saved £38.75. THERE are plenty of ways to save on your grocery shop. You can look out for yellow or red stickers on products, which show when they've been reduced. If the food is fresh, you'll have to eat it quickly or freeze it for another time.

Making a list should also save you money, as you'll be less likely to make any rash purchases when you get to the supermarket. Going own brand can be one easy way to save hundreds of pounds a year on your food bills too. This means ditching "finest" or "luxury" products and instead going for "own" or value" type of lines. Plenty of supermarkets run wonky veg and fruit schemes where you can get cheap prices if they're misshapen or imperfect.

For example, Lidl runs its Waste Not scheme, offering boxes of 5kg of fruit and vegetables for just £1.50. If you're on a low income and a parent, you may be able to get up to £442 a year in Healthy Start vouchers to use at the supermarket too. Plus, many councils offer supermarket vouchers as part of the Household Support Fund. “It seems to be a random figure that doesn’t relate to anything.”.

When Emma contacted Tesco customer services she said she was told they have had 300 queries and complaints about the same issue. Other Tesco shoppers have taken to social media to share their similar experiences. One said: “@Tesco what are these ‘new tills’ you’ve introduced that no longer show the Reduced price against individual Yellow Label products?! Big mistake, as customers like me struggle to decipher their receipt #notgoodnews #customerunfriendly”.

Meanwhile another asked: “Hi @Tesco just checked my receipt and found 5 yellow sticker items from the fridge area have gone through at full price. How do I get the difference refunded please without having to drive all the way back to the store?”. Tesco said that customers are being charged the correct ‘reduced to clear’ prices and only the itemisation of the discount on the receipt is affected.

A spokesperson told The Sun: “We want our receipts to be clear and simple for our customers. "We are aware of a technical issue where some receipts issued in our stores are not showing itemised discounts on ‘reduced to clear’ offers. “However, the savings are totalled and shown under ‘special offer’ at the foot of the receipt. “We apologise for the inconvenience and are working to resolve the issue as soon as possible.”.

Sainsbury's has announced that it is axing all remaining patisserie, bakery, rotisserie and pizza counters in its bigger branches. It has released plans to shut 61 in-store cafes by the end of Spring, subject to consultation, and will axe 3,000 staff from its head office. The counters will be replaced with areas selling gluten-free and dairy-free products. Meanwhile, Tesco is cutting 400 roles across its stores and head office in an attempt to cut costs.

This includes staff who work at in-store bakeries as the retailer wants to move away from staff baking goods. The chain said customers will still be able to enjoy all the usual baked goods in its Finest range. Meanwhile, Asda has ditched Star Products which were part of its loyalty scheme. Customers who bought Star Products used to earn 10% cashback of the price into their Cashpot. Shoppers could use any accumulated savings to get money off a future shop.