Watchdog opens new probe into Thames Water over delays to environmental work Water regulator Ofwat has launched an investigation into Thames Water over concerns it will not complete more than 100 environmental schemes funded by customers.
Lynn Parker, senior director for enforcement at Ofwat, said: “Customers have paid for Thames Water to carry out these essential environmental schemes.
“Therefore, we have launched an investigation to understand whether the delayed delivery of environmental schemes means that Thames Water has breached its obligations.
Customers have paid for Thames Water to carry out these essential environmental schemes.
Thames Water pledged to carry out 812 schemes as part of a wider national programme between 2020 and 2025, to meet national regulations.