Welsh Ambulance Service declares critical incident

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Welsh Ambulance Service declares critical incident
Published: Dec, 31 2024 07:36

The Welsh Ambulance Service has declared a critical incident after a huge increase in demand across the emergency services. There were more than 340 calls waiting to be answered when the incident was declared on Monday evening, according to the service.

At the same time, more than half of the Trust's ambulance vehicles were waiting to hand over patients outside hospitals. Patients were waiting for "many hours" for an ambulance as a result, according to the service. "It is very rare that we declare a critical incident, but with significant demand on our service and more than 90 ambulances waiting to hand over patients outside of hospital, our ability to help patients has been impacted," said Stephen Sheldon, the organisation's head of service.

The service's chief executive Jason Killens apologised to patients on Tuesday morning. "The pressure for us continues this morning, we had a very busy day yesterday," he told BBC Breakfast. "I want to apologise to patients who waited too long yesterday and continue to wait this morning.".

Mr Killens added he expected waits to continue through until Tuesday evening. Follow our channel and never miss an update. Hospitals around the UK are already struggling with a "quad-demic" of flu, COVID-19, RSV and norovirus, as well as preparing for a busy New Year's Eve.

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