Why SMEs want a better relationship with their bank
Why SMEs want a better relationship with their bank
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THE ARTICLES ON THESE PAGES ARE PRODUCED BY BUSINESS REPORTER, WHICH TAKES SOLE RESPONSIBILITY FOR THE CONTENTS. Metro Bank is a Business Reporter client. Empowering customers and communities with a human approach to banking. The right bank can play a vital role in the success of SMEs by not just providing financial support and tailored service, but also being a trusted partner who understands their business, challenges and goals. But according to the FinTech Times, 73 per cent of SMEs struggle to secure even a meeting with their bank.
With lots of business owners under pressure to find a bank that provides a personalised service, what are the key needs of SMEs from their banks?. Business owners are always on the go and in turn need accessible financial services, both in person and online. Whether this be a store in their local community, an experienced and supportive relationship manager, or online banking that delivers exactly what businesses need.
Clear, transparent communication is essential – especially for business owners. Terms outlined upfront eliminate surprises down the line and empower business owners to make informed decisions with confidence. Business owners often juggle multiple aspects of their life, so banking should adapt to their unique needs. Flexible, tailored banking solutions empower entrepreneurs to focus on growth, not paperwork.
