Thames Water appeals to CMA over regulator's decision on bills

Thames Water appeals to CMA over regulator's decision on bills
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Thames Water appeals to CMA over regulator's decision on bills
Author: Jonathan Prynn
Published: Feb, 14 2025 07:28

Thames Water has escalated its row with regulator Ofwat over the bills it can charge customers over the next five years by launching an appeal to the competition watchdog. Britain’s biggest water supplier said it has asked Ofwat to refer its decision on bill increases to the Competition and Markets Authority (CMA). Thames has asked Ofwat for the right to put up bills by up to 53% in today’s money by 2030. But the regulator knocked that back and put on a cap of 35%.

The decision comes as Thames waits for a court ruling on its plans for financial restructuring that will release £3 billion of emergency funding from its lenders. The heavily indebted utility says that with this approval it will be effectively bust by 24 March. The company said its board “made this unanimous decision after concluding that the Final Determination for the regulatory period 2025 to 2030 does not appropriately support the investment and improvement that is required for Thames Water to deliver for its customers, communities and the environment for the next five years.”.

Chairman Sir Adrian Montague said: “We have taken the decision to refer our Final Determination to the Competition and Markets Authority in the interests of our customers and the environment. “We are focused on putting the business on a long-term stable footing so we can succeed in our turnaround, and build and maintain an infrastructure that supports growth and can withstand the effects of climate change.

“We put forward a realistic business plan for 2025-2030 that addressed our customers’ and stakeholders’ priorities such as providing safe and resilient water supplies and improving performance. “After careful consideration, our analysis shows that our Final Determination for the next regulatory period will continue to impact our ability to fund the improvements our customers and the environment so rightly want and deserve.”.

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