Alex Roberts, a game programmer in Nottingham, had waited a month for the call. A week before Christmas, their phone buzzed. It was their GP. All the 32-year-old had asked from their practice was a small change to the medication they had been receiving for three years.
![[(L- R) Samathy Barratt, 29, and Alex Roberts, 32, pictured as a protest takes place outside Jubilee Park Medical Centre in Carlton. -- A protest organised by the group, Nottingham against Transphobia, takes place outside Jubilee Park Medical Centre in Burton Road, Carlton, Nottingham. Photo: Tuesday December 31, 2024.]](https://metro.co.uk/wp-content/uploads/2025/01/SEI_236178580-570c.jpg?quality=90&strip=all&w=646)
Instead, they were told that in only a few months, their gender-affirming healthcare would come to an end. ‘I felt incredibly let down, the wait to hear from them was horrendous, so stressful and frustrating,’ Alex, who receives testosterone, told Metro.
![[THIS WEEKEND: Trans people 'devastated' after local clinics revoke gender healthcare]](https://metro.co.uk/wp-content/uploads/2025/01/SEI_236171648-41b1.jpg?quality=90&strip=all&w=646)
‘Honestly, I was still expecting it to get resolved amicably because I feel like they’re just abandoning all their trans NHS patients.’. Alex is a patient at Jubilee Park Medical Partnership, which runs practices in the Nottinghamshire village of Lowdham and Carlton, a town three miles east of Nottingham.
![[A protest takes place outside Jubilee Park Medical Centre in Carlton. -- A protest organised by the group, Nottingham against Transphobia, takes place outside Jubilee Park Medical Centre in Burton Road, Carlton, Nottingham. Photo: Tuesday December 31, 2024.]](https://metro.co.uk/wp-content/uploads/2025/01/SEI_236178576-7465.jpg?quality=90&strip=all&w=646)
Both sites prescribe gender-affirming healthcare, which intends to align patients’ physical appearance with their gender. Treatments include hormone replacement therapy (HRT), medication that the NHS says ‘usually needs to be taken for the rest of your life’.
![[(L- R) Samathy Barratt, 29, and Alex Roberts, 32, pictured as a protest takes place outside Jubilee Park Medical Centre in Carlton. -- A protest organised by the group, Nottingham against Transphobia, takes place outside Jubilee Park Medical Centre in Burton Road, Carlton, Nottingham. Photo: Tuesday December 31, 2024. (Copyright: Joseph Raynor/ Reach PLC)]](https://metro.co.uk/wp-content/uploads/2025/01/SEI_236178430-dd1f.jpg?quality=90&strip=all&w=646)
But Alex, like other trans and non-binary patients, received a letter on December 19 from the surgery saying their healthcare would be withdrawn from April 1. With thousands of members from all over the world, our vibrant LGBTQ+ WhatsApp channel is a hub for all the latest news and important issues that face the LGBTQ+ community.
![[A protest takes place outside Jubilee Park Medical Centre in Carlton. -- A protest organised by the group, Nottingham against Transphobia, takes place outside Jubilee Park Medical Centre in Burton Road, Carlton, Nottingham. Photo: Tuesday December 31, 2024.]](https://metro.co.uk/wp-content/uploads/2025/01/SEI_236178583-54c7.jpg?quality=90&strip=all&w=646)
