American Airlines ‘system outage’ delays thousands at Christmas as passengers beg ‘please don’t make us wait for hours’
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AN American Airlines system outage saw flights grounded for thousands of passengers, sparking widespread Christmas Eve travel chaos. Passengers across the nation demanded answers from the carrier as some were being told to wait in boarding areas while others were ordered to de-plane aircraft.
![[All American Airlines planes were grounded (stock)]](https://www.the-sun.com/wp-content/uploads/sites/6/2024/12/2024-atlanta-georgia-u-s-952616483.jpg?strip=all&w=960)
An American Airlines representative told The U.S. Sun that a technical issue impacted all flights. "A vendor technology issue briefly affected flights this morning. That issue has been resolved and flights have resumed," a spokesperson said. The problem affected systems releasing flights.
![[Some travelers have had their flights delayed for over an hour (stock image)]](https://www.the-sun.com/wp-content/uploads/sites/6/2024/12/2024-miami-florida-tsa-expects-959484347.jpg?strip=all&w=960)
Bosses at the Federal Aviation Administration issued a ground stop for all American Airlines flights that lasted about an hour before being canceled. Some passengers said they were delayed for at least 90 minutes. Travelers also reported issues scanning boarding cards.
![[An employee wearing a Santa Claus hat next to a display showing flight delays at the American Airlines terminal at Miami International Airport on Christmas Eve]](https://www.the-sun.com/wp-content/uploads/sites/6/2024/12/employee-wearing-santa-claus-hat-959644115.jpg?strip=all&w=960)
Charlotte Douglas International Airport has been thrown into chaos as American accounts for nearly 90% of the flights at the North Carolina airport. Mechanical issues aren't the only factors in travel chaos as weather problems are also affecting flights across the country.
![[American Airlines customers waiting to board at Ronald Reagan Washington National Airport in Arlington, Virginia, on Christmas Eve]](https://www.the-sun.com/wp-content/uploads/sites/6/2024/12/2024-american-airlines-flights-grounded-959643171.jpg?strip=all&w=960)
Storms around northern Texas have caused delays, holds, and diversions for multiple flights going in and out of the Dallas-Fort Worth Airport, according to FlightRadar24. DFW confirmed to The U.S. Sun that there's currently a ground delay program in place due to thunderstorms.
![[Travelers have demanded answers from airlines as they've been forced to sit in airports on Christmas Eve (stock image)]](https://www.the-sun.com/wp-content/uploads/sites/6/2024/12/2024-miami-florida-u-s-958824091.jpg?strip=all&w=960)
