Barclays has unveiled bigger profits after a stronger year for its investment bank, as its boss said he was “deeply apologetic” to customers affected by the recent technology outage.
The UK bank also enjoyed a boost from taking control of Tesco Bank’s savings, loans and credit cards last year.
The bank revealed it gained one million new customers of its Barclaycard credit card last year as part of efforts to lend more in the UK.
Meanwhile, Barclays said growth in the UK last year was partly offset by mortgage costs starting to come down – which means banks generate less income from offering loans.
And total UK deposit balances increased by £1 billion over the final quarter of the year, compared with the previous three-month period, and before taking into account the Tesco Bank acquisition.
