ChatGPT is down across the US as users report 'bad gateway' error when using the AI tool

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ChatGPT is down across the US as users report 'bad gateway' error when using the AI tool
Published: Jan, 23 2025 13:41

ChatGPT is down across the US as users report seeing a 'bad gateway' error message when using the AI tool. Downdetector, a site that monitors online outages, shows issues hit the OpenAI-owned platform around 7am ET. The error message indicates that one server received an invalid response from another, creating a communication breakdown.

 [The error message indicates that one server received an invalid response from another, creating a communication breakdown]
Image Credit: Mail Online [The error message indicates that one server received an invalid response from another, creating a communication breakdown]

Many users have shared their frustrations on X, saying they 'feel lost without it.'. 'Seriously, how am I supposed to brainstorm, write, and research without my AI assistant,' an X user posted. According to the most recent data, ChatGPT has 300 million weekly active users and 123.5 million daily active users. It is unclear how many users are experiencing issues.

The outage comes as OpenAI founder Sam Altman backs President Donald Trump's new AI venture, Stargate, which will see a $500 billion investment within four years. This is a developing story... More updates to come. ChatGPT is down across the US as users report seeing a 'bad gateway' error message when using the AI tool.

Downdetector has received thousands of outage reports from ChatGPT users, citing problems with the AI tool and website. An outage map shows problems along the East Coast as Americans are heading into work. Many people have become accustomed to using the AI tool to assist with daily tasks such as research, writing up reports, drafting emails and data analysis.

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