Esure and Admiral among the 'slowest car insurers when dealing with claims' Car insurers Esure and Admiral are among the slowest at dealing with customer claims, according to a survey.
“Our more recent data from December 2024 shows that 88% of our motor claims customers rate their post-repair satisfaction as four or five out of five, giving us confidence that we’re keeping customers happy and getting them back on the road.”.
“We deal with tens of thousands of claims every year, and in 2024, nine out of 10 Admiral customers said they were likely to renew their policy based on their claims experience.
“Whether it’s a bump or scratch or completely written off vehicle, drivers will rightly expect to see their claim dealt with efficiently.
Money, said: “Consumers only find out how good their insurer is when it comes to making a claim.
