From Winter Fuel SOS to benefits blunder – Inside Sun Money’s biggest wins of the year saving readers from scandals

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From Winter Fuel SOS to benefits blunder – Inside Sun Money’s biggest wins of the year saving readers from scandals
Author: Laura Purkess
Published: Dec, 28 2024 00:35

WE have been fighting your corner all year on the big issues hitting your wallet. From energy firms ripping off customers with sneaky terms to struggling households being wrongly asked to pay back benefits cash, our Sun Money team has worked tirelessly to uncover the biggest scandals affecting your bank accounts.

 [98 year old Arnold Walton from Rotherham was able to get part of his energy bills paid thanks to Sun Money's Winter Fuel SOS campaign]
Image Credit: The Sun [98 year old Arnold Walton from Rotherham was able to get part of his energy bills paid thanks to Sun Money's Winter Fuel SOS campaign]

Laura Purkess, our consumer champion has also won back thousands of pounds through her Squeeze Team column where she holds companies to account. So, this week, I wanted to celebrate some of the biggest wins of the year from the team. Thank you to everyone who has got in touch – we couldn’t do it without you.

 [Sun Money helped Robert Vincent after he was told to pay back £22,000 by the HMRC]
Image Credit: The Sun [Sun Money helped Robert Vincent after he was told to pay back £22,000 by the HMRC]

I know the stories we have written will have helped you all save money and that is why I love doing this job. It has never been so vital to reveal your experiences, as I know many of you are still struggling with the cost of living. Next year, we will continue to fight for you rights – and help save you money.

 [Craig and Carla Jefferson were saved financially with valuable health cover after they both suffered serious illness]
Image Credit: The Sun [Craig and Carla Jefferson were saved financially with valuable health cover after they both suffered serious illness]

I AM very proud of our Winter Fuel SOS campaign where we helped thousands of readers who were set to miss out on the payment of up to £300. We opened our phone lines and worked with experts to give advice to you. We helped war hero Arnold Walton, 98, get half of his energy bills covered by British Gas for six months after he called our Winter Fuel SOS helpline.

 [Sun Money launched a Winter Fuel SOS campaign to help out pensioners hit by Labour policies]
Image Credit: The Sun [Sun Money launched a Winter Fuel SOS campaign to help out pensioners hit by Labour policies]

British Gas also agreed to fix the damp in his home and replace his ageing cooker and washing machine for free. We also helped 75-year-old former construction worker Richard Holden get £4,087 in backdated pension credit after he chased the Department of Work and Pensions for over a year.

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