It is the second month in a row that major banks have been hit by IT issues around payday, with experts saying the online banking systems often struggle with the high rate of activity as wages and bills go in and out of accounts at the end of each month.
Nationwide and First Direct have both confirmed issues with their online banking systems on Friday morning, leaving many customers without access to funds on payday.
Mr Skinner, who also runs industry blog The Finanser, said that flurry of outages of Fridays – and sometimes close to paydays – was likely due to banks planning software updates for weekends as it tends to be a quieter time to carry out such work.
At the end of last month and in early February, Barclays, Lloyds Bank and Halifax were all hit by service outages which left customers unable to access funds on or just after payday.
“I think the world is spinning so fast with technology that the challenge we have is no-one’s keeping up, particularly regulators and lawmakers,” he told PA. “And so the regulators and lawmakers need to have people who do better due diligence.
