You may have an RTS meter if you have a switch box near your energy meter labelled Radio Teleswitch, if you have electric or storage heaters, if there is no gas supply to your area, or if you get cheaper energy at different times of day, for example, people on an Economy 7, Economy 10 or Total Heat Total Control tariffs.
Dhara Vyas, CEO of Energy UK, said: “Energy suppliers are working closely with consumer groups and the regulator Ofgem to urge customers with Radio Teleswitch (RTS) meters to act now to upgrade their meter.
Ramona Vlasiu, chief operating officer at E.ON Next, told The Sun : "It is vitally important for customers with RTS meters to respond to us to ensure their meter is upgraded before the radio signal is switched off from June 30.
If you don’t contact your energy supplier to update your system, you could end up being left with your heating and hot water being permanently switched off, or permanently switched on, which would increase your energy bills.
Energy suppliers continue to make every effort to get in touch with customers to ensure they have a swift and seamless upgrade, and can give extra support to households that need it.
