Police Sergeant Pete Day, from the Metropolitan Police, used extinguishers to tackle the fire, while Police Constable Luke Uzzell forced his way into rooms in the smoke-filled basement to ensure nobody was trapped.
This was the moment a brave police officer screamed "come to my voice" as he tried to save guests inside a hotel fire which left 12 in hospital.
Police officers who were first on the scene meanwhile ran into the basement freeing people stuck or left disorientated due to the thick smoke.
Commander Peter Stevens said: “Each and every day Met officers put their lives in danger in order to protect the public and keep the communities they serve safe.
Arriving at the scene, emergency responders were met with thick, impenetrable smoke which had already spread throughout the entire basement level.