AirlineRatings chief executive Sharon Petersen added: "While many airlines have added a 10th seat per row on 777 aircraft and reduced seat pitch in economy to 31–32 inches (down from the previous 32–33 inches), Korean Air has chosen not to follow this trend.
The airlines had to offer a “full-service experience” including meals, snacks and beverages, an economy seat pitch a minimum of 31 inches, lie-flat business class beds, a seven-star safety rating and a strong financial standing to meet the list criteria.
South Korea’s flag carrier airline was awarded the top overall airline of the year title for its “exceptional focus on passenger comfort”, “generous meal portions” and “outstanding economy class”.
The world’s best airlines for the ultimate in-flight experience have been revealed – and Korean Air has knocked Qatar Airways off the top spot following its eighth win in 2024.
Thoughtful touches including slippers and eyemasks, in-flight menus with Western and Korean options and service with a smile cemented the Korean Air’s top spot.
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