Thousands of Oasis tickets being cancelled in ‘bot crackdown’

Oasis fans are infuriated as Ticketmaster has cancelled numerous fan tickets because of ‘bot activity.’. Rock fans have been left disappointed as it has been announced that the many tickets to the Oasis reunion tour have been refunded. It was announced in October 2024 that this exact situation might affect thousands of fans. Live Nation and SJM revealed in a statement last year that any tickets sold through secondary sites would be cancelled and resold.

The move came as reports suggest that 4% of tickets (around 50,000) appeared on resale sites after the initial ticket release. ‘Ticket resale is permitted at no more than the price you paid (face value + booking fees),’ the statement read. ‘Please only use the official resale partners Twickets and Ticketmaster. Selling tickets through unauthorised resale platforms will breach these T&Cs and those tickets may be cancelled.’.

Oasis also addressed the issue in a social media tweet at the time: ‘We have noticed people attempting to sell tickets on the secondary market since the start of the pre-sale. ‘Please note, tickets can ONLY be resold, at face value, via Ticketmaster and Twickets. Tickets sold in breach of the terms and conditions will be cancelled by the promoters.’. An email sent to fans was posted on social media that revealed measures were now being taken to identify bots who purchased the tickets.

‘Following the messaging on the artist’s social media in the run-up to the Oasis Live ’25 ticket sale, the tour’s promoters have requested the refunding of your order for the below event. ‘It has been identified that bots were used to make this purchase, which violates the tour’s terms and conditions.’. Fans were less than impressed by the news. ‘If 2025 could actually get any worse – now I don’t even have this to look forward to any more Denying legit fans their tickets??’ said lostinmusic72.

‘@TicketmasterUK @TicketmasterCS You’ve cancelled my Oasis tickets due to supposedly being a bot (obviously not!). The online form you sent me isn’t working. Can I get some help to solve this (your) mistake?’ said mbonpar. ‘@TicketmasterCS, I just got an email saying my Oasis tickets were canceled due to bots, but it was me who purchased them with my own account and credit card. This must be an error—can you help me resolve it?’ said pazfeed.

‘@TicketmasterCS can you advise what to do about legitimate Oasis tickets being cancelled for being a bot – wife bought on her laptop after waiting hours and hours in your queue system. Further, the form you have sent for raising a query will not submit. Appalling customer svc,’ said adreynolds25. When Metro reached out for comment, Ticketmaster replied: ‘All details can be found on Ticketmaster and/or See Tickets FAQ pages.’.

When the tickets went on sale in the UK and Ireland it was reported that some standard tickets doubled in price, going from £148 to £355. This was blamed on ‘unprecedented demand’ sparking outrage from fans and prompting a Government and UK’s competition watchdog investigation into the use of dynamic pricing. Ticketmaster has previously emphasised that it does not set prices and that it is the ‘event organiser’ who ‘has priced these tickets according to their market value’.

Got a story?. If you’ve got a celebrity story, video or pictures get in touch with the Metro.co.uk entertainment team by emailing us celebtips@metro.co.uk, calling 020 3615 2145 or by visiting our Submit Stuff page – we’d love to hear from you. Arrow MORE: Legendary filmmaker David Lynch’s cause of death aged 78 revealed. Arrow MORE: Chelsea Handler mocks Blake Lively and Kanye West in savage Critics Choice takedown.