Capital One outage: Users report widespread deposit issues
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The outage was first reported around 6am Thursday morning. A "tech outage" at Capital One on Thursday has left some bank customers unable to access their direct deposits. A Capitol One representative wrote on X that the outage had been affecting a "variety of functions.” The representative did not say when the bank’s online services would be fully restored.
“We’re currently experiencing a tech outage impacting a variety of functions. We apologize for the trouble, and while we don’t have an ETA to dish out, we appreciate your patience as we work to restore functionality,” the Capital One rep said in a response to a frustrated customer.
Customers trying to get Capital One’s attention on X largely had the same concerns — they were counting on the money from their direct deposits, and when those deposits didn’t clear, they were left wondering if they’d be able to cover thier bills.
“Deposit should have hit yesterday like it does every other Wednesday.... Not good for all the bills coming out and no money there that should be,” one user wrote to Capital One. “We are actively working with the vendor to resolve the issue and restore services, and apologize for the inconvenience,” Capital One posted on X.
