Service status website Downdetector said Community Fibre users began reporting issues with internet access late on Monday morning, with the number of reports of an issue quickly spiking to over 10,000.
Broadband provider Community Fibre is “working on a solution” to a service outage, after customers reported being unable to get online, the company has said.
The internet provider apologised to customers and said it was aware some “may be experiencing disruption to their service”.
In a full statement on its website, Community Fibre confirmed “network issues” were “affecting multiple customers”.
“Some customers may be experiencing disruption to their service,” the statement said.