Costa hit by shortages as customers complain food is missing from shelves
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COSTA has been hit with shortages of popular menu items due to supply issues. Customers have been left frustrated after being unable to get their hands on various food items in store. The coffee chain has confirmed it is facing distribution issues which have impacted supply at some of its stores.
Among the affected items are toasties, cakes and breakfast baps. It's understood that the issues began following an incident at the depot of one of Costa's distribution partners. Sources suggest huge quantities of baked goods have been damaged and are no longer safe to eat.
A Costa Coffee spokesperson said: “We are aware of the disruption at one of our distribution partners, which has temporarily impacted deliveries to some of our stores. “We are working to ensure that disruption to our customers is minimised in the affected areas.
“In the meantime, we have taken steps to maintain service across our stores and are committed to providing the high-quality experience that our customers expect.”. One reader told The Sun that when she visited two separate Costa coffee shops in the Midlands this week there were no toasties or pastries on sale.
She said: “I stopped at the services on the way to where I usually go for a walk. I asked for a pain au raisin but there was hardly anything there.”. Disappointed, she was forced to purchase her pastry from another shop. Meanwhile, customers have taken to social media to voice their frustration.