Family’s Vrbo horror at bloodstains and sex toys as owner makes astonishing excuse The property owner blamed the poor condition of the property on the police shooting his dog.
A UK family who arrived at their Northern Ireland holiday rental to find bloodstained furniture, bondage and sex toys were told by Vrbo that the problems were “minor”.
After sending an email complaint to Vrbo, a customer services agent said that the health and safety issues were “minor” and to contact the property host as a refund would not be issued, reports The Guardian.
Vrbo, in the Expedia group, offered to host the family in a hotel before Norris decided to spend £2,000 to stay in a nearby Airbnb.
A spokesperson for Vrbo told The Independent: “We take the health and safety of our Vrbo guests very seriously and we are sorry Mr. Norris had this experience.
