Fury as Morrisons Christmas orders cancelled and customers unable to get discounts
Share:
Morrisons has been hit by major tech issues today, which have caused customers to have their Christmas orders cancelled with others not able to claim discounts on their shop. The supermarket said its More Card loyalty scheme and its click-and-collect orders are mostly affected by the issue. Social media users say their discounts are not working at the till with one disgruntled shopper took to social media to share that they had ended up paying 69p for carrots instead of 10p because of issues with the service. Reports on Downdetector show over 300 customers flagged a problem with their Morecard today.
Another shopper wrote on X: "I've just wasted an hour of my life shopping at Morrisons only to find out by checking my receipt that I've been charged £40 more than I should because the More Cards aren't working. No communication at all, so loads have probably overspent without knowing.".
Have you been affected by this issue? Let us know by emailing: mirror.money.saving@mirror.co.uk. On the Morrisons Facebook page, people have also been commenting that Christmas deliveries they ordered a month ago have been cancelled. One person commented under a post advertising discounts: "Half my Christmas shopping isn't coming including the turkey and puddings and they were ordered a month ago.".
Another shopper said they were informed that their click and collect order would not be available just 30 minutes before they were set to pick it up. They said on X "I’ve got a 9am click/collect slot, been booked for weeks. Just got an email 30 mins before, to say WiFi is down so cannot go and collect yet.".
