In the middle of her report, Charlotte suddenly stopped to announce that Thames Water is under investigation for delayed delivery of environmental improvement schemes.
Ofwat's Senior Director for Enforcement, Lynn Parker, commented on the investigation, stating: "Customers have paid for Thames Water to carry out these essential environmental schemes.".
"Ellie, thank you very much for that update," Charlotte responded as a breaking news banner flashed behind her, reports the Manchester Evening News.
Charlotte Hawkins had to abruptly cut short her news segment on Good Morning Britain to make room for a "breaking news" update.
Therefore, we have launched an investigation to understand whether the delayed delivery of environmental schemes means that Thames Water has breached its obligations.
