Royal Mail customers have been unable to see the status of their packages for hours due to ‘planned maintenance work’ on the delivery company’s website.
Linking the official Royal Mail account in a post on X, user Andy wrote: ‘How can I use a paid for tracked service if I can’t track a parcel?
On the Royal Mail website’s ‘track your item’ page, visitors are told ‘service temporarily unavailable’.
A small parcel delivered first-class by Royal Mail can be delivered with prices starting at £4.09, according to the company’s website.
A spokesperson for the company said: ‘Online data for our tracking services is temporarily unavailable due to planned maintenance work today.
